How big is a bookmark?

Each bookmark is foldable and measures about 2.5 × 5 cm when closed (a few millimeters more or less). Perfect for books, notebooks, and planners of any size.

How much does shipping cost?

Shipping costs includes certified tracking, so you can follow your package step by step and receive it safely:Free for orders above 19€.€3 from Europe.€6 from outside Europe.

How long does my order take to arrive?

Orders usually arrive within 3–7 business days. Delivery times may vary slightly depending on the destination and the postal service.

What happens if the product arrives damaged?

Contact us within 7 days of receiving the product with a photo and your order number. We will arrange a replacement or a refund.

Are these handmade magnetic bookmarks?

Yes, the bookmarks are handmade and carefully finished, with great attention to detail.

Which payment methods do you accept?

We accept VISA and Mastercard credit/debit cards, Google Pay, Apple Pay, and other secure payment methods available during checkout.Cash on delivery is not accepted.

Can I cancel or modify an order?

Yes, but only if the order has not been shipped yet.Contact us as soon as possible and we will do our best to help. Once the package has been shipped, unfortunately we can no longer modify or cancel the order.

How can I contact you?

You can send us a direct message on Instagram. We usually reply within 24–48 business hours.

Privacy Policy

Last updated: 15/04/2026

This Privacy Policy explains how Dreamy Store (dreamystore.eu) collects, uses, and protects the personal data of visitors and customers. We are committed to handling your data in accordance with the EU General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD).

1. Who We Are

Dreamy Store is an independent online shop selling handmade and K-pop merchandise, operated as an unregistered sole trader based in Valencia, Spain. For any privacy-related questions, contact us at: [email protected]

2. What Data We Collect

We collect personal data only when it is necessary to process your order or improve your experience on our website. This includes:

Name and surname
Shipping address
Email address
Phone number (if provided)
Payment information (processed securely by Stripe — we do not store card details)
IP address and browsing data (collected anonymously via Google Analytics)

3. Why We Collect It (Legal Basis)

Order fulfilment: We process your name, address, and contact details to ship your order and manage customer communication. Legal basis: contract performance (Art. 6.1.b GDPR).
Legal obligations: We may retain certain order records as required by Spanish tax law. Legal basis: legal obligation (Art. 6.1.c GDPR).
Analytics: We use Google Analytics to understand how visitors use our site. Data is collected anonymously. Legal basis: legitimate interest (Art. 6.1.f GDPR) and, where required, your consent.

4. How We Share Your Data

We do not sell your personal data. We share it only with the following third parties, strictly for operational purposes:

Stripe – payment processing (stripe.com/privacy)
Shipping carriers – to deliver your order (name and address only)
Google Analytics – website analytics, data anonymised (policies.google.com/privacy)
WooCommerce / WordPress – our shop platform (automattic.com/privacy)

5. Data Retention

We keep your order data for as long as legally required under Spanish law (generally 5 years for commercial records, 4 years for tax records). Analytics data is retained for 14 months by default in Google Analytics. You may request deletion of your personal data at any time, subject to legal retention obligations.

6. Your Rights Under GDPR

As an EU resident, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (right to be forgotten)
Object to or restrict processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Spanish data protection authority (AEPD) at aepd.es

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Cookies

We use cookies on this website. For full details, please see our Cookie Policy.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data. Payments are processed by Stripe using industry-standard encryption. We do not store payment card details on our servers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the latest version. Continued use of the site after any update constitutes acceptance of the revised policy.