Question 1

How big is a bookmark?

Accepted Answer

Each bookmark is foldable and measures about 2.5 × 5 cm when closed (a few millimeters more or less). Perfect for books, notebooks, and planners of any size.

Question 2

How much does shipping cost?

Accepted Answer

Shipping costs includes certified tracking, so you can follow your package step by step and receive it safely:Free for orders above 19€.€3 from Europe.€6 from outside Europe.

Question 3

How long does my order take to arrive?

Accepted Answer

Orders usually arrive within 3–7 business days. Delivery times may vary slightly depending on the destination and the postal service.

Question 4

What happens if the product arrives damaged?

Accepted Answer

Contact us within 7 days of receiving the product with a photo and your order number. We will arrange a replacement or a refund.

Question 5

Are these handmade magnetic bookmarks?

Accepted Answer

Yes, the bookmarks are handmade and carefully finished, with great attention to detail.

Question 6

Which payment methods do you accept?

Accepted Answer

We accept VISA and Mastercard credit/debit cards, Google Pay, Apple Pay, and other secure payment methods available during checkout.Cash on delivery is not accepted.

Question 7

Can I cancel or modify an order?

Accepted Answer

Yes, but only if the order has not been shipped yet.Contact us as soon as possible and we will do our best to help. Once the package has been shipped, unfortunately we can no longer modify or cancel the order.

Question 8

How can I contact you?

Accepted Answer

You can send us a direct message on Instagram. We usually reply within 24–48 business hours.

Dreamy Store

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